Last Revised: May 5, 2023
Opportunity Village Privacy Notice
At Opportunity Village and Opportunity Village Foundation (collectively “Opportunity Village”), we respect your data and privacy.
This Opportunity Village Privacy Notice describes the types of personal information that Opportunity Village collects, how we use it, how and when it may be shared, and the rights and choices you have with respect to your information. It also explains how we communicate with you and how you can make requests or submit inquiries to us about your information. Our goal is to help you understand how we use your information to improve our products, services, marketing, and interactions with you, as part of our commitment to maintaining your trust. Thank you for taking the time to read and understand our data and privacy related practices.
By continuing to use Opportunity Village Services you are consenting to the practices described in this Privacy Notice.
1. Applicability and Scope
This Privacy Notice (“Notice”) applies to the websites located at opportunityvillage.org, dessiestable.org, ovcleans.org, and any other websites or applications owned by Opportunity Village that direct the viewer or user to this Notice (“Opportunity Village Services”).
2. Updates to this Privacy Notice
We may update this Notice from time to time. We encourage you to look for updates and changes to this Notice when you access our websites and mobile applications.
3. Information We Collect
When you visit and use the Opportunity Village Services, we may collect the following categories of information:
Identifiers –information that can be used to identify you, such as your first and last name, phone number, your address book, username and password, email address, postal address, IP address, day and month of your birthday, and demographic information (such as gender).
Financial Information – credit card and debit card information, telephone number, and name.
Commercial Information –information about your transactions on our websites including what products you purchase.
4. How We Use Your Information
We use your information for business purposes, including to provide the products and services you request, to perform customer service functions, for security and fraud prevention, for marketing and promotional purposes, and to perform website analytics. We may use the information we collect about you to:
(a) To Provide Our Services – this includes to:
Process or fulfill orders and transactions;
Maintain and service accounts;
Deliver gift cards or e-gifts, and any associated personalized messages, in accordance with your instructions;
Debug to identify and repair errors that impair existing functionality;
Facilitate the functionality of our websites and mobile applications; and/or,
(b) To Communicate With You this includes to:
Provide customer service and communicate with you about orders, purchases, returns, services, accounts, and programs;
Send you personalized promotions, content, and special offers; and,
Communicate with you about our brands, products, events, or other promotional purposes.
(c) For Research, Development, and Improvement of Our Services – We want to ensure that our website and services are continually improving and expanding so that we meet and exceed your needs and expectations. To do so, we may process certain personal information which includes to:
Maintain, improve, and analyze our websites, ads, and the products and services we offer; and
Help to ensure security and integrity of the Opportunity Village Services, including to detect, prevent, or investigate suspicious activity or fraud.
(d) To Comply with Applicable Laws – this includes to:
Maintain appropriate records for internal administrative purposes; and,
Comply with applicable legal and regulatory obligations, and respond to lawful governmental requests, as needed.
(e) With Your Consent – We may process certain information in order to fulfill any other business or commercial purposes at your direction or with your consent.
5. How We Disclose Your Information
We disclose your information as needed to fulfill the purposes described in this Notice and as permitted by applicable law.
(a) When We Work Together – We may share information between and among Opportunity Village for purposes of management and analysis, decision making, and other business purposes.
(b) When We Work with Service Providers & Business Partners – We may share identifiers, commercial information, for a variety of business purposes, such as payment processing, website and data hosting, product and service delivery, customer service, advertising and marketing (including counting ad impressions, ensuring compliance with industry standards, personalization, analytics services, security and performance monitoring, maintaining and servicing accounts, processing or fulfilling orders and transactions, verifying customer information, research, auditing, and data processing.) We strive to contractually prohibit these service providers and business partners from retaining, using, or disclosing your confidential personal information for any purpose other than performing agreed upon services for us.
(c) When Sharing Helps Us Protect Safety and Lawful Interests – We may disclose your information if we believe that the disclosure is required by law, if we believe that the disclosure is necessary to enforce our agreements or policies, or if we believe that the disclosure will help us protect the rights, property, safety of Opportunity Village or our customers or partners.
6. Cookies, Web Beacons and Similar Technologies
Cookies – Cookies are small data files that are sent from a website’s server and are stored on your device’s hard drive either for only the duration of your visit (“session cookies”) or for a fixed period (“persistent cookies”). Cookies contain information that can later be read by a web server.
You may be able to reject cookies, web beacons, entity tags and HTML5 local storage by adjusting the appropriate settings in your browser. Each browser is different, but many browsers have preferences or options that may be adjusted to allow you to either accept or reject cookies and certain other technologies before they are set or installed, or allow you to remove or reject the use or installation of certain technologies altogether. If you want to learn the correct way to modify your browser settings, please use the Help menu in your browser or review the instructions provided by the following browsers: Internet Explorer, Google Chrome, Mozilla Firefox, Safari Desktop, Safari Mobile; and Android browser.
Interest-Based Ads – Many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI), both of which maintain websites where people can opt out of interest-based advertising from their members. To opt-out of website interest-based advertising provided by each organization’s respective participating companies, visit the DAA’s opt-out portal available at http://optout.aboutads.info/or visit the NAI’s opt-out portal available at http://optout.networkadvertising.org/?c=1.
7. How We Protect Your Information
Opportunity Village uses reasonable technical, physical, and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure or modification of your information. However, no security system is perfect, and due to the inherent nature of the Internet, we cannot guarantee that data, including personal information, is absolutely safe from intrusion or other unauthorized access by others.
Opportunity Village stores information as reasonably necessary and proportionate to accomplish the purposes identified in this Notice based on criteria such as the length of time we need to provide the services to you and to meet legal requirements, including record retention, resolving disputes, and enforcing our agreements. Our retention of your information is governed by applicable law.
9. Children’s Privacy
10. Your Rights
Depending on where you live, you may be entitled to certain rights with respect to your personal information, as described below.
Right to Know – You may have the right to know what personal information the business has collected about you, including the categories of personal information, the categories of sources from which it is collected, the business or commercial purposes for collecting, selling, or sharing it, and the categories of third parties to whom we disclose it.
Opt-Out Preference Signals – Some web browsers allow consumers to automatically exercise their right to opt-out of sale/sharing with all businesses they interact with online by initiating an opt-out preference signal. We will honor such opt-out preference signals.